Terms & Conditions.

Acceptance of These Terms

By accessing or using the Ray Studio website, you agree to use the website in accordance with these Terms & Conditions.

If you do not agree with these terms, you should discontinue use of the website.

Products & Store Information

Ray Studio offers fashion products selected from available suppliers and collections.

We aim to present product names, photographs, descriptions, prices and other information as accurately as reasonably possible.

Product colours and appearance may vary slightly depending on lighting, photography and the customer's screen or device.

Product Availability

Products are subject to availability.

An article appearing on the website does not guarantee that the item will remain available until an order is confirmed.

Where an ordered product becomes unavailable, Ray Studio may contact the customer to discuss cancellation, replacement or another appropriate option.

Pricing

Product prices displayed on the website are shown in Pakistani Rupees unless stated otherwise.

Delivery charges or other applicable charges may be shown separately before an order is completed.

Ray Studio may update product prices, promotions or discounts when necessary.

Placing an Order

Customers are responsible for providing accurate contact, delivery and order information.

Submitting an order does not necessarily mean that the order has been finally accepted.

Ray Studio may need to confirm availability, payment details or delivery information before an order is processed.

Order Cancellation

Customers should contact Ray Studio as soon as possible if they wish to request cancellation of an order.

Cancellation may not always be possible once an order has been processed or dispatched.

Payment

Available payment methods will be displayed during checkout when the Ray Studio payment system is activated.

Where third-party payment services are used, additional terms from the payment provider may also apply.

Delivery

Delivery times provided by Ray Studio are estimates unless specifically stated otherwise.

Delivery may be affected by courier operations, location, weather, public holidays or circumstances outside the reasonable control of Ray Studio.

Customers should provide a complete and accurate delivery address and reachable contact number.

Returns & Exchanges

Returns and exchanges will be handled according to Ray Studio's applicable Return & Exchange Policy.

Certain items may have return or exchange restrictions depending on their condition, category or circumstances of the purchase.

Our final return and exchange rules will be displayed clearly before the store is opened for live orders.

Sales, Discounts & Promotions

Promotions may be available for limited periods and may apply only to selected products.

A promotion may be changed or ended when appropriate, subject to any commitments already made to customers.

Customer Accounts

Ray Studio may introduce customer accounts that allow customers to manage profile information and view order history.

Customers will be responsible for keeping their login credentials confidential and for notifying Ray Studio if they believe their account is being used without permission.

Acceptable Website Use

Customers must not intentionally interfere with website security, attempt unauthorized access or use the website for unlawful purposes.

Automated or abusive use that may damage or disrupt the website may be restricted.

Website & Brand Content

Ray Studio's website design, branding, written content and original creative material should not be reproduced or commercially reused without permission.

Some product photographs or product information may originate from suppliers or other rights holders and remain subject to their respective rights.

Third-Party Services

Ray Studio may rely on independent third parties for services such as delivery, payments, hosting, communication or other store operations.

Certain parts of those services may be governed by the third party's own terms and policies.

Errors & Corrections

Despite reasonable efforts, website information may occasionally contain typographical, pricing, stock or technical errors.

Ray Studio may correct inaccurate information when an error is identified and communicate with affected customers where necessary.

Website Availability

We aim to keep the Ray Studio website available and functioning reliably.

Temporary interruptions may occasionally occur because of maintenance, hosting, technical failures or circumstances beyond reasonable control.

Changes to These Terms

Ray Studio may update these Terms & Conditions when store operations, services or policies change.

The latest version will be made available through this page.